That Honeywell Vista panel I swore was bulletproof - just had 3 fail in a row

I've been installing Vista 20p panels for 10 years, never had an issue. Last month I put in 3 new ones from the same batch at a new construction site in Phoenix, and every single one had the keypad glitch out within 2 days. Called tech support and they confirmed a bad capacitor run on that serial range. Been pushing those panels forever but now I'm testing every single one on the bench before I go onsite. Anyone else run into this batch problem with Honeywell lately?

3 comments

3 Comments

anthonynelson3d ago

Hold up, is this really a widespread issue or just a weird batch? I mean, I've seen bad capacitor runs happen before, but three in a row from the same serial range sounds more like a fluke than a sign the panels are suddenly junk. Idk, maybe it's just me but I'd test a couple of my old stock before freaking out.

lucasw844d ago

Used to think the capacitor thing was overblown, but this definitely changes my mind.

emma_garcia3d ago

Wait has anyone checked if Phoenix humidity levels are messing with those caps before they even get installed? I know it's dry out there but the swing between 110 degree attics and AC cooled houses creates condensation inside the panels sometimes. Had a buddy in Tucson lose three boards that way before he started letting them sit in the garage for a day to acclimate, just something to think about.