I took flak for telling a client to wait on a dryer drum replacement

Willow Nelson · 2026-03-08T14:16:47.869695+00:00

Everyone wants fast service, but the three-week wait for the proper part meant no comebacks and a happy customer.

walker.emery6mo ago

Three weeks for a drum? I've never had a wait longer than five days, that's crazy.

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cameron_flores6mo ago

Yeah, the right part is always worth the wait.

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theas286mo ago

My buddy waited nearly a month for a specific washing machine motor, some off-brand thing. The factory had a shutdown, so everything was backordered. He said the customer was annoyed but way happier than if a generic part failed in six months.

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jake_patel6mo ago

Seen this with electronics too, quality over speed, @walker.emery.

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