Hit 200 completed projects and finally see the pattern in my mistakes

I passed 200 roof jobs last Friday, and when I sat down to review my notes, I noticed every single callback I've had in 5 years traces back to rushing the drip edge install, not the shingles or flashing. It took me 18 months and 3 angry homeowners in Boise to realize I was saving 10 minutes per roof but costing myself double that in rework and coffee apologies. Any other small business owners out there find one tiny step that silently ate your profit for years before you caught it?

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emmaking1mo ago

Man, this hits home. I ran a cleaning company for years and had the same thing with baseboards of all things. Skipped the detail work to save time and ended up back at the same houses doing free touch ups. Took me way too long to see the pattern. Three angry customers in one month finally woke me up. That 10 minutes you save up front is nothing compared to the hours you lose on the back end. Good on you for catching it and actually changing how you work.

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