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Watched a guy ruin a brand new Shimano groupset at a shop in Portland last weekend

He was using a power tool on the derailleur bolts and stripped two of them before anyone stopped him. Has anyone else seen shops letting new guys loose on customer builds without supervision?

2 comments

2 Comments

kai_burns7310d ago

You know, I used to think being hands off was the way to go. Let them learn, right? But seeing a stripped derailleur bolt on a brand new groupset changes your mind real quick. That's just a few hundred bucks down the drain because nobody took two minutes to watch what the guy was doing. Now I'm more of a "stand there and talk through it" kind of person, because that tool was screaming danger before it even touched the bolt.

williamw7510d ago

Stripping a derailleur bolt isn't exactly hundreds down the drain, that's more like a ten dollar part unless the whole derailleur got wrecked. Still, I get the point about watching closely. A torque wrench and some basic hand holding would have saved that headache before it started.