Overheard a client call their built-in a 'fitted wall' and it clicked
I was at a supply house in Denver last week and this designer was on the phone, telling her client the quote was for a 'fitted wall unit' not just cabinets. It made me realize we sometimes undersell our work with basic terms. That phrase frames it as custom, built-in art, not just boxes on a wall. I'm going to try using that kind of language in my own estimates now. Do you guys have other terms that help clients see the value better?