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That apology from the guy who yelled at a barista in Austin two Fridays back: real regret or damage control?
Two Fridays ago a video went around of a singer losing it on a barista at a coffee shop on South Congress in Austin, and 8 days later he put up a 4 minute apology in a plain white room. One side says waiting over a week means he only spoke up once a brand deal was at risk. The other side says the pause was smart and the apology named the barista's job and didn't blame anyone. Which read feels more honest to you?
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