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Had a client tell me my speed tests were wrong
I was troubleshooting this guy's home network in Omaha last week. He kept insisting his fiber connection was slow because Speedtest showed 300 Mbps instead of 500. I spent 45 minutes running tests from different servers, swapping Ethernet cables, and checking his router settings. Then his teenage son walks in and says "Dad, you're on the 2.4 GHz band again." That kid switched him to 5 GHz and boom, 480 Mbps. Made me realize I need to start asking clients about their device settings before diving into hardware stuff. Has anyone else had a customer's family member solve a problem faster than you could?
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elliot_roberts6h ago
Wait, is this really that big of a deal though? I mean yeah it's funny the kid figured it out, but 300 Mbps is hardly "slow" for most people. Honestly sounds like the client was just being picky about the number more than anything.
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