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Had a client in Dallas ask for a full face wax, but her skin was on Accutane
Last week, I had to explain why I couldn't do it, which she didn't like. I've seen lifting happen before, about 3 years ago with a different client, and it took months to heal. Do you ever refuse a service even if it means losing the booking?
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williamw7525d ago
Yeah, that "worried about getting sued" part is real. I read a whole article about how refusing service for safety reasons is a professional duty, not just a choice.
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lewis.brian26d ago
Honestly, how do you even handle that kind of pushback? Tbh I'd be worried about getting sued if something went wrong.
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young.ryan25d ago
Ugh, that's the worst. Did she try to argue with you about it? I had a client on a strong retinol cream try to book a peel last month, and I had to shut it down hard. Like @lewis.brian said, the lawsuit fear is real, but for me it's just seeing that damaged skin afterward. Not worth the guilt or the bad review.
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