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I just realized I've been ordering my burgers wrong at the drive-thru for years
Yesterday at the Burger Barn on Maple Street, I asked for 'no pickles' like I always do, but they still gave me pickles. The cashier said, 'You know, if you say 'plain' instead, the kitchen actually sees it as a special request and pays more attention.' I've been getting pickles on my burger about half the time for the last five years. Has anyone else found a magic phrase that actually gets your order right?
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wendy_ward1mo ago
Yeah, that "plain" advice is risky. I read a whole thing online where workers said it's a total crapshoot depending on the restaurant's system. @noahgreen is right, you can lose your cheese and ketchup real easy. My move is to say "only ketchup and cheese" if that's all I want, it spells it out. For no pickles, I double down and say it at the order box and again at the window.
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morgan3261mo ago
Ugh, the struggle is so real. I learned the hard way that "plain" means a sad, dry burger. Wendy's method is the only safe bet, you gotta list what you DO want. I even check the bag before I drive off now. What's your worst fast food mix up story?
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noahgreen1mo ago
That cashier's advice is backwards at most places. "Plain" just means only meat and bun, so you'd lose your cheese and condiments too. I always say "no pickles, please" and make sure they repeat it back.
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My buddy swears by ordering at the window instead of the speaker box. He started walking up to the second window after he got the wrong order five times in a row. Says the person taking your money is usually less rushed and actually listens.
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