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I was sending invoices wrong for two years and a client finally told me
I always just attached a PDF to an email with 'invoice' in the subject line, no other info. Last week, a regular client in Austin asked me to resend the last three because their accounting person couldn't find them in their system. That tipped me off that my method was a mess. Now I use a free tool called Wave to send them, and it puts all the details in one clear email with a link to pay. Has anyone else had a client call them out on their bad billing habits?
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theajohnson6mo ago
Oh man, that reminds me of my friend who's a photographer. For the longest time he'd just text clients a picture of a handwritten total on a napkin or something, like "hey this is what you owe." It worked until a bride's mom totally freaked out because she needed a real receipt for their family budget. He had to go back and make proper invoices for like six different weddings. It was a huge mess that could have been avoided.
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charles_baker286mo ago
Yeah @theajohnson, a basic invoice template would have saved him a world of hurt.
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theajohnson6mo ago
Remember how you said a template would help, @charles_baker28? It makes me wonder if the real problem is just not knowing what to put on an invoice. A simple list of services and the total seems obvious, but people often forget dates or payment terms.
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