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Fixing a brassy toner mess without starting from scratch

A regular client came in with orange hair from a box dye she tried at home. I was annoyed because she didn't consult me first, and now I had to fix it. Instead of stripping all the color, I mixed a blue-based toner to neutralize the brassiness. It took some trial and error with different developers, but I got it to a nice cool blonde. She left happy, and I reminded her to always book a consultation before drastic changes.
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3 Comments
hannah_burns1
Yeah, that "strand test first" rule is real. My friend ignored it and her toner made her whole head a weird gray color. She had to get it corrected at a salon.
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gracer16
gracer165d ago
Tried to fix my own brassy ends with a toner paste, ended up with a weird green tint. Learned to ALWAYS do a strand test first.
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hayden209
hayden2094d ago
Wow, @hannah_burns1's gray hair story and your green tint show why strand tests are key.
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