That public apology from the chef who yelled at a customer... still feels fake to me

I was at a diner in Austin last year, and the owner came out to apologize to a table for messing up their order. He said all the right words, but his eyes were dead. Then he went back and complained about them to his staff. I still think about that. Makes me wonder how you can ever tell if a famous person's apology is real when you're not there to see their face.

3 comments

3 Comments

blair_chen8118h ago

Wait, are we really supposed to assume every apology is fake just because some people are bad actors? That chef in Austin sounds like a jerk, sure, but a lot of public figures have to apologize for stuff they didn't even personally mess up, like their brand's mistake or whatever. It's not always about their dead eyes, sometimes it's just hard to look sincere when you're reading a statement written by a PR team.

carr.abby12h ago

Wait are we really analyzing people's eye movements during apologies now? That feels like a bit much. Sometimes a bad apology is just a bad apology, not some deep sign of sociopathy.

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thomasgonzalez11h ago

You're right, Abby. I saw a famous actor apologize on TV once for something he said, and he was blinking so fast it looked like he was trying to signal a plane. Some people are just bad at looking sorry, period.