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Tried giving Kevin Hart the benefit of the doubt after his Oscars apology but something kept bugging me

I saw his whole apology video about hosting the Oscars and him stepping down, and it took me about 45 minutes of rewatching clips to figure out why it felt off to me. The thing that finally clicked was how he kept saying "I understand" but never once said what exactly he understood or what he'd do different next time. So what do you all look for in an apology that tells you it's genuine versus just damage control?
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lucasw84
lucasw844d ago
Man I just read an article about how PR teams actually script a lot of these apologies and that explains so much. The article pointed out that real apologies name the specific harm and list concrete changes, not just "I understand" over and over. Kevin Hart's whole thing felt like he was trying to check a box and move on, not actually address the homophobic jokes. If someone can't say what they did wrong and how they'll fix it, I'm not buying it.
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jennifer_jones17
Nope, you nailed it right there.
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stellat46
stellat463d ago
Exactly what @lucasw84 said. I had a boss do the same thing once. Just empty words.
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