The nursing home tour in Phoenix that made me ask about their fire drill logs
I was checking out this facility for my mom last month with my brother, and everything looked great at first. The rooms were clean, the staff was friendly, and they had a nice garden out back. But then I noticed the fire evacuation plan was just taped to a wall behind a potted plant, barely visible. I asked the director when their last fire drill was, and she kind of stumbled saying it was a while ago. My brother and I pushed for a walkthrough of their emergency procedures, and it turned out they hadn't updated their resident contact list in over a year. That whole experience shifted my focus from just checking amenities to digging into their safety protocols instead. Has anyone else found hidden issues like this during a tour that changed your mind about a place?