Hit 500 clients in my chair this month and it got me thinking about volume vs. quality
I've been doing hair for about 7 years now and I just passed 500 different clients in my book. That number surprised me because I always thought I kept a smaller, loyal group. But when I counted them up, it was way more than I expected. The thing is, about half of those people are one-time visitors. Walk-ins, bridal parties, people just passing through town. The other half are regulars who book every 6 weeks like clockwork. I'm curious how other stylists balance this. Do you focus on building deep relationships with fewer clients or do you take anyone who walks in the door and just deal with the churn? Has anyone else looked at their numbers and felt conflicted about the kind of business they're running?